Frequently Asked Questions
What material are the letters made of?
The letters consist of a silver metal frame with clear, sparkling rhinestones. Sturdy, durable, and of high-quality workmanship.
What size are the letters?
The letters are approximately 12 mm in size .
The slot on the back measures approximately 1.5 mm × 8–9 mm .
Which bracelets do the letters fit?
They fit bracelets and collars up to approximately 8–9 mm wide , as well as leather, imitation leather, PU and slider straps. Also suitable for matching dog collars.
Are the letters on both sides?
No, the rhinestone design is on the front. The back has the opening for sliding it through.
Are there any special characters?
Not currently available. Ä, Ö, Ü and ß are unfortunately not available.
Which sets are available?
Individual letters A–Z, vowel pack, LOVE set, FAMILY set, best-selling name pack (10s), alphabet A–Z as well as a premium set (2× A–Z) and random packs.
How quickly will it be shipped?
Usually within 1-2 working days from Germany. Secure packaging guaranteed.
Can I return the letters?
Unopened items can be returned within 14 days. Used or opened letters are excluded for hygiene reasons.